Starting August 14, the main escalator bank in the Domestic Terminal will be closed for in-terminal construction on the Arrivals, Departures and Mezzanine levels (third floor). This will affect access to all three levels of the facility in the following areas:
Arrivals Level, near doors 8 and 9
Departures Level, adjacent to PrimeCARE Health and Touch of Petals
Mezzanine Level, near the Destinations Food Court and entrance to Plus 15 accessing the Delta In-terminal Hotel
See the area in the gallery below.
Passengers and guests will still be able to access these areas through alternate access points nearby.
The work is being completed to better accommodate the millions of travellers that come through YYC each year. The Calgary Airport Authority is working on connecting the baggage handling systems in both terminals, using the state-of-the-art Crisplant system that is currently operating in the International Terminal. Installing this new system in our Domestic Terminal will allow for better tracking of bags and the seamless integration between the terminals means faster bag transfer leading to a better overall experience for YYC travellers. To see a video of the system in action, click here.
The safety of YYC’s guests is our first priority, therefore the bank of escalators will be closed completely while work is taking place. Access to all levels and the food court will be maintained through nearby elevators and staircases.
We want to ensure that the transition is as seamless as possible for our guests - the attached map shows alternate routes to change levels throughout the area. Additionally, YYC’s White Hat Volunteers are happy to assist you in navigating your way through the terminal.
We appreciate your patience as we continue work to make YYC an aviation hub of choice – using the most technologically–advanced services.