Thank you for considering conducting business with us at Calgary International Airport. The objective of the Ground Transportation department is to work together
with our partners and service providers to ensure that curbsides are clear and convenient
for passenger drop-off and pick-up and that all transportation vehicles are available
to passengers in a timely manner.
Licensed and permit operators will be assigned a designated area in one of our 26
bus bays. Bays are given at random on a first come, first served basis and are assigned
to a vehicle according to the arrival of the flight their particular group is scheduled
on. This is on the basis that the flight is on time. Vehicles are given bays when
their flight is nearing its arrival time. If the flight is delayed, then the bus
should be moved back to the bus staging area.
In order to be authorized to pick-up customers at the airport, all commercial vehicles
must adhere to either of the following two options:
Option One: “Pay As You Go”
This method is more practical for companies that seldom have pick-ups at Calgary
International Airport – thus, not licensed with The Calgary Airport Authority.
Under this option, the commercial vehicle operator must pre-purchase a permit in
the form of a six digit pin code from the Ground Transportation Office upon arrival.
Option Two: Licensed Operators
This option is more convenient and beneficial for companies that will be operating
on a regular basis. Licensed operators will be required to purchase a transponder
(gate opener) at a cost of $50 per transponder, which will allow the vehicles continuous
access into our Bus Staging/Pick-up area. The company will be invoiced monthly on
all trip activity and for the purpose of pick-ups.
We encourage companies to offer their services to customers of Calgary
International Airport. If you or your company is interested in conducting
business with The Calgary Airport Authority, please contact Kaleigh Maher, Manager, Ground Transportation.