Accessibility at YYC
Accessibility for Passengers
International Airport is equipped with accessible features to provide passengers, greeters and airport staff with ease
of travel and clear navigation throughout the Airport.
If you have experienced difficulties with accessible transportation or services, or would
like to comment on our facilities,
Parking and Ground Transportation
Curbside drop-off is available on both the departures and arrivals levels. However, no vehicle can be left unattended in these areas.
Accessible parking is available in short term parking, long term parking levels P2 and P4 of the Parkade and the overheight parking area. View Parking Map
The Airport has rolling access everywhere, including raised crosswalks and curb cuts.
All building entrances are wide rolling doors. Vestibules have pedi mats for reducing tracked in dirt and rails have white cane bars.
In the Airport
Floors and Walls
The Airport is composed of bright, hard floor surfaces with almost no carpet. Floor stanchions with seven feet wide aisles are used for guidance around the airport.
Elevators and Escalators
Elevators are located near public stairways and escalators. All elevators contain Braille inscriptions, tactile signage and large doors. Furthermore, all elevators have lowered control panels for accessibility.
Accessible seating is available throughout the terminal.
Calgary International Airport signage uses bright contrasting colors with large fonts both in English and French to assist in navigation throughout the airport.
Regular washrooms are located beside large, private accessible washrooms with lower dispensers, grab bars and space to move around the room. These washrooms are available to adults requiring assistance as well as parents travelling with small children.
Telephone Booth/TTY Phones
Accessible phones are located in the Main Terminal and in every concourse. TTY phones for the hearing impaired are also available.
Dog Relief Areas
Dog relief areas are provided on the arrivals level outside of the main terminal. The two areas are located adjacent to Door 1 or Door 9.
Food and Beverages
Calgary International Airport food courts and restaurants are equipped with accessible tables, wheelchair parking and accessible aisles.
Wheelchair availability for departing passengers is the responsibility of the respective airlines.
Pre-board Screening and Transborder contain accessible lanes for individuals with special needs along with special inspection processes. Individuals travelling with a service dog and a companion are permitted to exit the secure area to use the pet relief areas, and return using an expedited queue.
Furthermore, visual fire alarms are located throughout the terminal to indicate emergency situations.
Transport Canada also provides more information on travelling with disabilities.
Calgary Transit provides accessible public bus transportation to and from Calgary International Airport via Route 57 with service to and from the Whitehorn LRT Station. View transit info.
Airlines provided accessible service for enplaning and deplaning assistance. Contact your airline for more information.
Rental Cars and Hotel Shuttles
Rental car companies and hotel shuttles provide their own means of accessibility. To ensure availability of accessible modes of transportation, contact your ground transportation provider directly for more information.
For more assistance while traveling, airport staff and volunteer white hatters can help you find concourses, stores, washrooms and services