Accessibility at YYC
Accessibility for Passengers
Calgary International Airport is equipped with accessible transportation to provide all passengers, greeters and airport staff with a means to travel around the Airport.
If you have experienced difficulties in accessible transportation or would like to comment on our facilities, let us know.
Parking and Ground Transportation
Curbside drop-off is available on both the departures and arrivals levels. However, no vehicle can be left unattended in these areas.
Accessible parking is available in short term parking, long term parking levels P2 and P4 of the Parkade and the overheight parking area. View Parking Map
The Airport has rolling access everywhere, including raised crosswalks and curb cuts.
All building entrances are wide rolling doors. Vestibules have pedi mats for reducing tracked in dirt and rails have white cane bars.
In the Airport
Floors and Walls
The Airport is composed of bright, hard floor surfaces with almost no carpet. Floor stanchions with seven feet wide aisles are used for guidance around the airport.
Elevators and Escalators
Elevators are located near public stairways and escalators. All elevators contain Braille inscriptions, tactile signage and large doors. Furthermore, all elevators have lowered control panels for accessibility.
Calgary International Airport signage uses bright contrasting colors with large fonts both in English and French to assist in navigation throughout the airport.
Regular washrooms are located beside large, private accessible washrooms with lower dispensers, grab bars and space to move around the room. These washrooms are available to adults requiring assistance as well as parents travelling with small children.
Telephones Booth/TTY Phones
Accessible phones are located in the Main Terminal and in every concourse. TTY phones for the hearing impaired are also available. View Airport Map.
Dog Relief Areas
Dog relief areas are provided on the arrivals level outside of the main terminal. The two areas are located at the outside of arrivals at the end of meeting place A near Macs and meeting place D near Macs.
Food and Beverages
Calgary International Airport food courts are equipped with accessible tables, wheelchair parking and accessible aisles.
Wheelchair availability for departing passengers is the responsibility of the respective airlines.
Pre-board Screening and Transborder contain accessible lanes for individuals with special needs along with special inspection processes.
Calgary Transit provides accessible public bus transportation to and from Calgary International Airport via Route 57 with service to and from the Whitehorn LRT Station. View transit info.
Airlines provided accessible service for enplaning and deplaning assistance. Contact your airline for more information.
Rental Cars and Hotel Shuttles
Rental car companies and hotel shuttles provide their own means of accessibility. To ensure availability of accessible modes of transportation, contact your ground transportation provider directly for more information.
For more assistance while traveling, airport staff and volunteer white hatters can help you find concourses, stores, washrooms and services