Coming to the Airport

For a seamless, mostly contactless, airport experience travellers are encouraged to:

  • Come to the airport at least two hours before your flight to make sure you get through security with enough time to catch your flight. 
  • Check-in for your flight before coming to the airport, to limit touchpoints.
  • Check-in with WestJet and Air Canada domestic flights and United Airlines flights before you come to airport and pay any applicable airline baggage fees. Then you can collect your bag tags at the kiosk without contact with a check-in agent or touching the screen.
  • Bring a mask or face covering with you.

The airport is reminding staff, guests and visitors to only enter the building IF it is required to do so, for travel or imminent work. For passenger pick-up or drop off, it is recommended visitors don’t enter the airport and are encouraged to use our cellphone lot and curbside pick-up options. See exceptions for those not travelling who may still enter the terminal building.

Parkade 1 remains open to long-term and short-term parking. The P2 parkade and short-term parking are closed until further notice. Parking options and prices

 

Our food, beverage and retail partners have updated their hours and some will be temporarily closed.

All of our retailers (eat, beverage and shop) provide physical distancing messaging and adhere to public health agency enhanced cleaning protocols. 

Concourse A

All food, beverage and retail in Concourse A is temporarily closed. 

Concourse B

The Great Canadian Bagel

8 a.m. to 4 p.m.

Hudson News

First to last flight

Jugo Juice

First to last flight

All other amenities

Closed

Concourse C

Starbucks

7 a.m. - 3 p.m.

Relay

First to last flight

Tim Hortons

First to last flight

Jugo Juice

5 a.m. - 9 p.m.

Chili's

First to last flight

Hudson News (Gates 70 - 79)

First to last flight in that area

Skyway Liquor

9 a.m. - 9 p.m.

Rundle Essentials

First to last flight

All other amenities

Closed

Concourse D

Chili's

First to last flight

Duty Free

First to last flight

Relay

First to last flight

Concourse E

Duty Free

M, T, TR 7 a.m. – 1:30 p.m. F & Su 7 a.m. – 12 p.m.

Relay

10 a.m. - 2 p.m.

Belgian Beer Cafe

10 a.m. - 2 p.m.

All other amenities

Closed

Pre-Security

Yakima (Marriott hotel)

2:30-10:30 p.m. M-Sa

Relay

6 a.m.- 6 p.m.

7-Eleven Arrivals A

Closed

7-Eleven Arrivals C

24 hours

Bistro on the Bow

First to last flight

Tim Hortons (Mezzanine)

5 a.m. - 2 p.m. M-F
Closed weekends

A&W (Mezzanine)

6 a.m. - 7 p.m.

EDO Japan (Mezzanine)

11 a.m. - 7 p.m.

Subway (Mezzanine)

7 a.m. - 7 p.m.

UPS

9 a.m. - 6 p.m. M-F
Closed weekends

All other amenities

Closed

 

  • YYC Pass Office hours and information during COVID-19.

  • The YYC LINK shuttle service is on pause until further notice. To request mobiliity assistance, contact an agent from your airline.

  • The Lost and Found is open daily from 7 a.m. to midnight.

  • The Chapel quiet space is closed until further notice.

  • The InfoCentres at International Arrivals and in Concourse D and E are self-serve.

  • Parkade 1 remains open to long-term and short-term parking. The P2 parkade and short-term parking are closed until further notice. Parking options and prices

  • Although reception services are reduced, we can still take all your calls and emails at YYC Reception from 8 a.m. to 4 p.m. weekdays at (403) 735-1200.

  • What's open while you're hereFood, beverage and shopping

  • Avoid touching eyes, nose or mouth with unwashed hands
  • Handwash often with soap and water or alcohol-based hand sanitizers
  • Cover your sneeze or cough with arm or sleeve
  • Dispose of used tissues as soon as possible
  • Wash hands afterwards
  • Avoid close contact with people who are sick