Measures in Place

Enhanced measures are in place to keep staff and guests safe at the airport.

  • A mandatory requirement for all staff, passengers and essential visitors to wear a mask/face covering while in any public area of the Domestic or International Terminals at YYC. This is inline with Transport Canada's requirement and the City of Calgary's bylaw. Read about non-medical masks and face coverings
  • All guests travelling and employees going post-security will need to have their temperature checked. Click links for more information from Transport Canada and Canadian Air Transport Security Authority (CATSA).
  • Physical distancing floor and seat decals, signage and announcements to reinforce people stay two metres apart when possible, and numerous plexiglass barriers throughout the terminal.
  • Additional cleaning for high-touch areas such as kiosks, check-in/boarding gates, handrails, seating, washrooms, baggage carts, escalators and moving sidewalks.
  • Staff, guests and visitors should only enter the building if it is required to do so, for travel or imminent work. For passenger pick-up or drop off, it is recommended visitors don’t enter the airport and are encouraged to use our cellphone lot and curbside pick-up options.
  • More hand-sanitizer stations in high traffic locations.
  • Here are examples of how we’re keeping YYC safe for our guests and our airline staff. 

We’re working closely with our partners at Public Health Agency of Canada (PHAC), Alberta Health Services (AHS) and Canada Border Services Agency (CBSA).

Face masks and terminal access exceptions:

Exceptions for wearing face masks or coverings:    

  • Children under the age of two.
  • A person who provides a medical certificate certifying they are unable to wear a face mask for medical reasons.
  • If the person is unable to remove a face covering without assistance.
  • If a person is eating or drinking.

For your convenience and safety, the following retailers sell Personal Protective Equipment (PPE) such as masks, gloves and hand sanitizers:

Pre-Security:

  • RELAY Security C
  • 7-Eleven Arrivals C

Post-Security:

  • Hudson Concourse B, Gates A21-24 and  C70-79 
  • RELAY Concourses B, C, D and E
  • Rundle Essentials Concourse C

Exceptions for those not travelling who may still enter the terminal building include:

  • A friend or family member of a traveller who requires mobility assistance.
  • Someone who is accompanying a minor who is travelling alone.
  • Anyone staying or visiting the Calgary Airport Marriott In-Terminal Hotel.