THE CALGARY AIRPORT AUTHORITY
The Calgary Airport Authority recognizes the sensitivity of Personal Information that we collect, use and disclose. We respect individuals’ rights to privacy and are committed to complying with applicable privacy legislation.
The Calgary Airport Authority abides by the following ten privacy principles.
- Identifying purposes
We only collect and use Personal Information for the following purposes:
- to operate and develop our services and facilities
- to enhance safety and security
- to establish and manage our relationship with our customers and employees
- to comply with legal and regulatory requirements
- to collect monies owing to us
- any other reasonable purpose to which you consent
You may refuse or withdraw your consent at any time, subject to legal and contractual restrictions. However, refusal or withdrawal of consent may prevent us from providing you access to our services and facilities. You may refuse or withdraw your consent by contacting our Privacy Officer. The Privacy Officer will explain any consequences of refusing or withdrawing consent, and will document the choices made by you in this regard
- Limiting collection
Personal Information is collected by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, we collect your Personal Information directly from you.
- Limiting use, disclosure, and retention
We will make reasonable efforts to ensure your Personal Information is as accurate, complete, and up-to-date as required for the purposes collected. You may request a correction of your Personal Information that we have in our custody or under our control. If any of your Personal Information changes, please inform us so that we can make the necessary changes to our records.
We will make reasonable efforts to ensure your Personal Information is protected against such risks as unauthorized access, disclosure, copying, use and modification. We maintain physical, procedural and technical safeguards appropriate to the sensitivity of your Personal Information.
- Individual access
You have the right to access your Personal Information that is in our custody or under our control. The request must be in writing and directed to the Privacy Officer who will assist with all reasonable access requests. A fee may be charged for retrieval and copying of your Personal Information. If the retrieval or copying related to your request is extensive, we will notify you of the fee prior to proceeding.
In certain exceptional circumstances, we may not be able to provide access to certain Personal Information. Such access will only be restricted in accordance with applicable privacy legislation. Circumstances where we may not provide access include the following:
- where access may disclose Personal Information about another individual
- where access would reveal confidential commercial information
- where the Personal Information was collected in relation to the investigation of a breach of an agreement or a contravention of a law.
If access cannot be provided, we will give you written notice of the reasons for refusal. If access has been provided, and Personal Information is demonstrated to be inaccurate or incomplete, we will correct the Personal Information as required. Where appropriate, we will transmit the corrected Personal Information to other parties having access to the Personal Information in question.
- Questions and Concerns