Accessibility at YYC Calgary Airport

At YYC, we’re committed to creating a welcoming, accessible airport experience for everyone. 

YYC Accessibility Plan & Feedback Process

Learn about YYC’s accessibility commitments and how to share feedback to help improve the airport experience.

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GoodMaps

Get real-time audio and visual directions as you move through the terminal.
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Service Animal Relief Areas

Find designated indoor and outdoor relief areas for service animals.
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Pre-Board PALS

Meet friendly therapy animals who help bring comfort and calm to your airport journey.
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Sunflower Program

A discreet way to let staff know you may need extra time, understanding or support.
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Electric Cart Service

Transportation assistance for longer distances after security.
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Accessible Curbside Drop-Off & Pick-Up Zones

Curbside assistance is available to support guests when arriving or departing from the airport.
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Accessible Ground Transportation

Accessible taxi, transit and vehicle options are available to help you travel to and from YYC.
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Accessible Washrooms

Find accessible and all-gender washrooms throughout the terminal.
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Quiet Spaces

Take a break in a calmer, lower-stimulation area of the terminal.
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Nursing Rooms

Private rooms for nursing, pumping, diaper changes or a quiet break with your baby.
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Guest Amenities

Make your journey through the terminal easier by using complimentary stroller stations and luggage carts.
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Hearing Loops

Use hearing loop technology to help reduce background noise and improve speech clarity.
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Security Screening

Accessible screening lanes and additional support is available through CATSA.
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Wheelchairs

Request wheelchair or mobility assistance for accessible arrivals and departures.
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Baggage Assistance Service

Request help lifting, pushing or moving your bags through the terminal.
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Accessibility Assistance Request Form

Tell us what support would help make your journey through YYC more comfortable.
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Accessibility Advisory Committee

Meet the team that makes up YYC's Accessibility Advisory Committee, bringing lived and professional expertise to support a more accessible and inclusive airport for everyone.
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Virtual Airport Tours

Take a virtual walk through YYC and familiarize yourself with the airport before your journey
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YYC Accessibility Plan & Feedback Process

YYC’s Accessibility Plan outlines how we’re working to remove barriers and improve access across the airport.
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Accessible Parking

Accessible parking is available in P1, P2 and the Overheight Parking Lot to help make travel to and from YYC easier and more convenient.
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Accessible Terminal Design

Learn about terminal features designed to support movement, navigation and comfort.
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Airline Partner Accessibility

Learn how to arrange accessibility assistance with your airline before you travel.
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Still have questions? We're here to help you find answers.

Phone

1 (403) 735-1234

Toll-free

1 (877) 254-7427

Email + Accessibility Feedback

calgaryairport@yyc.com

Accessibility Plan and Feedback Process