New measures for U.S. travellers
New measures for U.S. travellers: Access to security and customs limited to two hours before flight departure Read more
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Holiday Hero: Suha from KLM

Holiday Hero: Suha from KLM
Friday, December 13, 2024 | Catgories:
Blog

At YYC Calgary International Airport, we’re lucky to work alongside individuals who bring extraordinary care and commitment to their roles. One of those individuals is Suha, a KLM Customer Service Agent who consistently delivers elevated guest experiences with genuine warmth and compassion.

For Suha, YYC feels like a second home. She finds great joy in being part of each traveler’s journey, guiding them along the way and ensuring their experience is smooth and stress-free. Her passion for her role and the connections she makes daily are what truly set her apart.

Suha’s talent for making every traveler feel welcomed hasn’t gone unnoticed. Guests often leave heartfelt compliments about her thoughtful approach and willingness to go the extra mile. Whether it’s calming travel anxieties, offering seamless solutions, or just sharing a warm smile, Suha ensures every guest’s journey starts with positivity.

In addition to her exceptional care, Suha loves sharing practical advice with travelers. Her top travel tips? First, always check the weight of your bags before arriving at the airport and repack them if necessary to avoid surprises. Second, confirm your visa and documentation requirements for your destination well in advance to ensure your trip goes off without a hitch.

Her dedication to excellence and her ability to bring out the best in every situation make her an invaluable part of the YYC and KLM family. Suha, thank you for your kindness, professionalism, and for making YYC a place where travelers feel valued and supported. Your impact is truly felt every day!

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