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Airline Partner Accessibility

Airlines provide accessibility assistance from check-in to the aircraft for departures and from the aircraft to the general public, pre-security area for arrivals.

For arrivals:

  • Domestic: Assistance ends at the baggage carousel area on the Arrivals level.
  • International: Assistance ends between Doors 15 and 16 on the Arrivals level, after exiting the customs-controlled area.

When booking your trip, let your airline, tour operator or travel agent know about any accessibility assistance you may need, including if you are travelling with your own wheelchair, scooter or other mobility device. Advance notice helps your airline prepare to support your journey.

Contact your airline directly for more information or to arrange assistance:


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