In short, yes! While we certainly took our time thinking about how we'd move all those airplanes around, we also gave careful attention to every nook and cranny of our space to ensure it was accessible for people of all abilities.
Here's a quick look YYC's accessibility support and options:
The Award-Winning YYC LINK Passenger Shuttle
Getting from one end of any airport to another can be a long enough trek for even the most adventurous traveller. With that in mind, we've created a wheelchair-accessible, electric powered vehicle that allows passengers to quickly and comfortably connect between the International and Domestic terminals (all without having to leave and go back through security, too!). It only takes five minutes to get from Concourse A to Concourse D/E, with four stops along the way.
White Hat Meet and Assist Program
Calgary's hospitality starts the second you touch down. We're proud to have a team of White Hat Volunteers available to meet travellers and provide a classic Calgary welcome and any assistance they may need. Our volunteers are on hand to help with personalized navigation to reduce the stress and anxiety of air travel and answer any questions you may have. If you'd like to request White Hat Volunteer assistance, you can submit your request here.
Club Car Service
In addition to our YYC LINK Passenger Shuttle, there's a fleet of YYC club cars on both on both the Arrivals and Departures levels (pre-security) on hand to get you from one end of the terminal to the other. Just ask one of our White Hat Volunteers or Ambassadors (you'll recognize their red blazers right away!) and they'll help get you on your way.
Wheelchair/Motorized Wheelchair Service
It's no secret that air travel requires a fair amount of foot travel too. If you need a wheelchair to help you along the way, ask any at our InfoCentres or your airline and they'll track one down right away.
We strongly recommend you make plans with your airline for wheelchair assistance at least 24 hours before you arrive. They'll help make sure there's a wheelchair ready to get you through security and to your gate.
Once you're through security in both the Domestic and International terminals, you'll find a bunch of moving sidewalks designed to help you get from A to B, and ultimately your final destination, just that little bit quicker.
You bet there is. YYC has a unique "Cell Phone Lot" to make airport pick-ups quick and free. While you admittedly will miss that special moment when the person you're picking up first walks out of that arrivals door, you will get a bit of extra time to play Candy Crush - so we'd say it balances out.
Of course it is! Whether you're travelling with the little ones or bringing them to pick up a loved one, YYC isn't just child and infant friendly, we'd go so far as to say it's fun.
Our space features exciting play areas for your kids both pre- and post-security. The Fun Zones are covered with a custom carpet-covered foam floor and feature soft-sculpted foam play structures specially designed to encourage interactive play and exploration.
*Please note: Play areas are unsupervised and parents must watch their children at all times.
Travelling with an infant isn't always the easiest, but we've done our best to help ensure your trip is as easy, enjoyable and successful as possible.
Domestic Terminal Nursing Rooms
Arrivals Level – All Gender Washroom - across from baggage Carousel 9. Features folding chair, change table, electrical outlet
Departures Level – close to Who’s Who In The Zoo & PBS B. Features: rocking chair, change table, electrical outlet
Concourse A – Nursing Room - across Flames Grill. Features: rocking chair, change table, electrical outlet
Concourse A – Nursing Room - across from Chili’s Texas Grill. Features: folding chair, change table, electrical outlet
Concourse B – All Gender Washroom – beside Starbucks. Features: folding chair, change table, electrical outlet
Concourse C – Nursing Room – near Starbucks, across Relay. Features: rocking chair, change table, electrical outlet
International Terminal: You can find a family room with a changing table next to each restroom in the International Terminal.
In case you forget to pack any essential items, Sandstone Pharmacy at YYC in Banff Hall carries diapers, baby wipes and other basic baby products.
Please note: passengers flying with or without their child can bring breast milk in quantities greater than 100 ml; however, must declare it with the screening officer for inspection. For more information, please visit the CATSA (Canadian Air Transport Security Agency) website.
Having a bit of cash in the currency of wherever you're headed isn't a bad idea - at YYC you can make it happen. YYC has several currency exchange kiosks and ATMs within the terminal:
Travelex Currency Exchange
Whether you're grabbing a bite before your flight, snacking while you wait or sitting down to catch up with whoever just touched down, there are a variety of options open around the clock.
Visit this page for the full suite of offerings.
Not only are there several hotels located within a five to ten minute drive, there are two in-terminal hotels to make things easy as can be: The Delta Calgary Airport Hotel and the Calgary Airport Marriott In-Terminal Hotel.
This one's easy: we never close. That's right, we're open 24/7, 365.
Layovers can be a great opportunity to grab a bite, explore a new space or even kick back and take a nap.
YYC has several options to help you enjoy a stress-free layover:
Refresh yourself at one of YYC's lounges
Check in to a hotel
Refresh your body and mind
Grab a bite or go shopping
Put simply, all your liquids, gels and aerosols must be in 100ml or smaller bottles, and all in a clear plastic sealed bag. But we recommend referring to the Canadian Air Transport Security Agency (CATSA) website for more information.
We'll do our best! Lost personal items that we find may end up at our Lost and Found at the end of each day. While we cross our fingers for you, the following info may help:
If your baggage was lost or delayed, the first thing you'll want to do is contact your airline directly - they'll be able to help you. Here's where to find them and how to call them:
We've got a large variety of parking options that suit just about every need and budget. Scroll down for helpful links and an overview of YYC's parking options.
Parking Links and Resources
YYC Parking Options Overview
P1 Short Term - Domestic
P2 Short Term - International
P1 Long Term - Domestic
P2 Long Term - International
Only if we can pet it! All jokes aside, YYC accommodates all travellers, companions and visitors - even the four-legged, furry kind.
Information and resources about travelling with animals:
YYC Pet Amenities
YYC has a variety of rental car options that suit just about every preference and budget. We don't necessarily recommend a convertible in the middle of winter, but that's another topic altogether.
Rental Details and Tips
Yes, but only in a few outdoor areas: outside the terminals in designated areas it Doors 1, 7 and 17 on both Arrivals and Departures levels. While recreational cannabis is strictly prohibited, medical marijuana can be smoked at all designated smoking areas - as long as you have both current ID and the appropriate medical documentation on hand.
More information about cannabis rules and regulations can be found here.
There are numerous options to get you to and from the airport that match every budget and travel style - and if you ask nicely, they just might do their best safety demonstration impression! Read below for an overview of your options or click here to go to the Ground Transportation page for more information.
Environment and Budget-Friendly Options
Ride in Comfort
Mobility Assistance and Accessible Transportation
They're YYC's signature, White Hat Volunteers that are dedicated to bringing Calgary's warm western hospitality to life for every visitor. Since 1991, the volunteers have greeted travellers from around the world, and to this day they strive to offer a range of complimentary services and helpful tips to make your trip easier and make you smile.
Are cat videos the best? The answer to both is a resounding yes! YYC offers free Wi-Fi throughout the terminal. Simply select the "YYC-Free-Wifi" network to get online.
© Calgary Airport Authority - All rights reserved