Baggage Check-In

Baggage can be checked in at your airline check-in counter on the Departures level of YYC. Please check with your airline for baggage weight limits.

Baggage Carousels

After arriving at YYC, follow the signs to the baggage carousels on the Arrivals Level of the Terminal. The monitors above each carousel will display a flight number and airline, identifying what baggage will be dispensed on the carousel. Please be sure to check name and baggage tags to ensure that you are collecting the correct piece of baggage.

Lost / Damaged Baggage

If your baggage does not arrive or is damaged, please visit the Baggage Claim Office located in the baggage claim area. Alternatively, you can contact the airline directly: Airline Information.

Airline/Flight Location
WestJet domestic flights Door 2 on Arrivals level
Air Canada domestic flights Door 12 on Arrivals level
All other airlines for domestic fights Across from carousel 10 and carousel 2

International and U.S. Arrivals

In the CBSA baggage hall (in the secure area)


Oversized and Fragile Baggage

Domestic: located adjacent to the airline's designated baggage carousels.

International: adjacent to the baggage services office in the baggage hall. 

Baggage Services

Baggage Carts

YYC is pleased to offer complimentary baggage carts! Carts are conveniently located throughout the Airport.

Baggage Assistance Service

Assistance with your baggage can be requested through our Accessible Support Request Form or by calling our InfoCentre at 403-735-1234.


Luggage Wrap

Closed until further notice

We are happy to provide guests with baggage wrapping services from Safe Bag, located in the International Terminal Building on the Departures Level. Hours of operation are 7 days a week from 6 a.m. to 6 p.m..